About This Course
For experienced professionals looking to take their customer experience strategy to the next level. Covers advanced topics including CX transformation, data-driven insights, and organisational change.
An advanced programme for those who want to lead CX transformation within their organisations.
Course Modules
Free preview: browse the module titles below. Full lesson content unlocks for enrolled customers and CXH members.
This lesson is for enrolled customers
The module titles above are a free preview. Purchase this course or become a CXH member to unlock the full lesson content, case studies and exercises.
Course Details
- Duration: 4 modules · approx. 5 hours (self-paced)
- Level: Advanced
- Modules: 4
£595.00per person
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