About This Course
A specialised programme designed for BAME business owners, addressing unique challenges and opportunities in customer experience within the BAME business sector.
This course addresses the specific customer experience challenges faced by BAME-owned businesses and provides practical strategies for building competitive advantage through exceptional service.
Course Modules
Deep dive into understanding the diverse customer demographics your business serves. Learn market research techniques tailored for BAME-owned businesses, including community-based research methods, cultural sensitivity in surveys, and how to identify underserved market segments that represent growth opportunities.
Course Details
- Duration: 5 weeks
- Level: All Levels
- Modules: 5
£199.00per person
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