About This Course
Learn the essential etiquette rules and professional standards that create exceptional customer experiences across all business interactions.
From phone etiquette to in-person interactions, this course covers the professional standards that distinguish great businesses.
Course Modules
1
The Art of the Welcome
Smile, politeness, and speaking in the right tone.
2
Professional Communication
Written and verbal communication standards for business.
3
Digital Etiquette
Professional standards for email, social media, and online interactions.
Course Details
- Duration: 3 weeks
- Level: Beginner
- Modules: 3
£100.00per person